Our success and continued growth have been built on providing a truly unbeatable service, delivered by a motivated and highly-skilled team of engineers and consultants.
We keep our customers’ IT systems running through our proactive IT support, and provide them with efficient and cost-effective IT, communication and connectivity services.
Insol works hard to be a trusted partner to our customers.
What makes us different from other IT companies?
Insol provides truly proactive IT support. Our managed service solution ensures that we are constantly monitoring our customers’ systems. And our scheduled maintenance visits also significantly reduce IT-related businesses downtime.
If problems do arise, Insol’s team of IT engineers and consultants are on hand 24/7 to correct issues. We provide a guaranteed response time for support, and our supported customers have unlimited access to our tried and trusted helpdesk. So by appointing Insol to manage your setup, you can stop worrying about your IT and concentrate on running your business.
Our track record is impressive. With hundreds of clients served – from 10 to 2,000 users – we have experience of virtually all industries including financial services, accountancy, retail, manufacturing, legal, defence, education, automotive, FMCG and transport.
Additionally, we also support charities, non-profit organisations and schools, and can secure them special rates for IT software and services.
IT Support services with Insol
We make it easy for organisations to move to managed IT services, or migrate their IT support to us from in-house staff or another provider.
Our approach to IT ensures that our customers receive the right level of support and ongoing systems development. For each new customer we employ the following method:
We undertake a thorough audit of their existing infrastructure, hardware and software
We take time to understand their business and how technology works for them
Our consultants and engineers put together a detailed report with an executive summary, highlighting the strengths and weaknesses of their IT setup, along with our recommendations
We work with customers to implement improvements – enhancing IT system reliability and performance
By monitoring systems around the clock and offering 24/7 support, our proactive approach stops potential problems from affecting customers’ operations
Moving forward, a Technical Account Manager will monitor the customer’s IT. They will keep you informed of new technologies and solutions that may allow businesses to run more efficiently
So if you’re looking for an IT partner with the services and scale to help your organisation grow, contact Insol.
